Legal

Cookie Policy

Effective Date: 1 April 2026

1. Introduction

This Cookie Policy explains how Welliyah uses cookies and similar technologies when you visit our website or use the Welliyah mobile application (the “App”). It should be read alongside our Privacy Policy.

We group these technologies into four clear categories. Each toggle in the cookie banner maps directly to one category and to the specific cookies and scripts listed below — so you always know exactly what changes when you change your choice.

2. What Cookies Are

Cookies are small text files placed on your device by websites you visit. Similar technologies — such as local storage, SDKs, pixels, and mobile device identifiers — work in much the same way and are covered by this policy.

3. Categories We Use

Each of the four categories below corresponds to one toggle in the cookie banner. “Strictly necessary” is always on; the other three are off until you opt in (analytics and preferences are pre-selected as recommended; marketing is off by default).

Strictly necessary

Always on

These are essential for the Welliyah platform to function — keeping you signed in, securing your session, and remembering your booking as you move through the flow. They cannot be turned off.

Scripts loaded

Welliyah authentication · Stripe checkout · Cloudflare security

Cookies & storage

Name	Provider	Purpose	Type	Duration
welliyah.session	welliyah.com	Keeps you signed in securely	Cookie	30 days
welliyah.cookieConsent.v1	welliyah.com	Remembers your cookie choices	Local storage	12 months
__cf_bm	Cloudflare	Bot protection on requests	Cookie	30 minutes
__stripe_mid / __stripe_sid	Stripe	Fraud prevention during checkout	Cookie	Session – 1 year

Preferences

Optional

These help Welliyah feel familiar each visit — remembering your language, region, time zone, and the providers you've saved. Turning these off means you may need to set these again each visit.

Scripts loaded

Welliyah preference store

Cookies & storage

Name	Provider	Purpose	Type	Duration
welliyah.locale	welliyah.com	Stores your preferred language	Local storage	12 months
welliyah.region	welliyah.com	Stores your region for nearby providers	Local storage	12 months
welliyah.savedProviders	welliyah.com	Quick access to providers you've saved	Local storage	12 months

Analytics

Optional

These help us understand which features women love, where flows feel confusing, and how to improve Welliyah. Data is aggregated and used to improve the product — not to identify you individually.

Scripts loaded

Plausible Analytics · Sentry performance monitoring

Cookies & storage

Name	Provider	Purpose	Type	Duration
_pa_id	Plausible	Privacy-friendly, aggregated usage analytics	Local storage	Session
sentry-trace	Sentry	Performance traces and crash diagnostics	Cookie	Session

Marketing & affiliate

Optional

These let us understand which campaigns brought you to Welliyah and attribute purchases made through Wellness Shop affiliate links so partners are paid correctly. They are off by default.

Scripts loaded

Meta Pixel · Affiliate attribution tag

Cookies & storage

Name	Provider	Purpose	Type	Duration
_fbp	Meta	Measures campaign performance	Cookie	3 months
welliyah.ref	welliyah.com	Attributes Wellness Shop referrals	Cookie	30 days
aff_click_id	Affiliate networks	Tracks affiliate clicks for commission	Cookie	30 days

4. Third-Party Providers

Some cookies are set by trusted third parties that help us operate Welliyah. These providers process data in line with their own privacy and cookie policies:

Stripe — secure payment processing and fraud prevention
Cloudflare — security, bot protection, and performance
Plausible — privacy-friendly product analytics
Sentry — crash reports and performance monitoring
Meta — campaign measurement (only with marketing consent)
Affiliate networks — Wellness Shop referral attribution (only with marketing consent)

5. Your Choices

You can control cookies in a few ways:

Use the cookie banner to accept all, reject non-essential, or pick categories one by one
Re-open the banner anytime by clearing the “welliyah.cookieConsent.v1” entry from your browser storage
Adjust your browser settings to block or delete cookies
On mobile, manage tracking and advertising identifiers in your device settings

Disabling Preferences may mean Welliyah forgets your language and saved providers between visits. Disabling Analytics means we lose insight into bugs and rough edges on your device. Disabling Marketing means affiliate purchases may not be attributed to the partner who referred you.

6. Updates to This Policy

We may update this Cookie Policy from time to time — for example, when we add or remove a third-party tool. Any changes will be posted here with a new effective date and the category tables above will be kept in sync.

7. Contact

If you have questions about how we use cookies, please reach out:

support@welliyah.com

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